Saturday, 3 November 2012

Stakeholder dialogues for a sustainable port of Antwerp (case on principle 5)


"Bringing all competences together is essential. It acknowledges that sustainable performance is much broader than environmental performance and gets the active involvement and engagement of socio-economic oriented groups, people and departments"
Eric de Deckere - Port of Antwerp

The Antwerp Port Authority, the Left Bank Corporation (representing the public sector) and Alfaport (representing the private sector) decided to encourage the Antwerp port community to get actively involved in improving the overall sustainable performance of the port. 

The Challenge
 To set a baseline, it was decided to quantify and qualify the current states based on a list of indicators and to publish the first sustainability report for the port of Antwerp. This approach was unique as it was a sustainability report for the whole port area, not just for the Port Authority or one specific sector. It was also worked out jointly by both private and public sectors. One of the objectives of the Port of Antwerp is to become a world sustainable port for all stakeholders. The baseline set in the first report should be the trigger to improve sustainable performance. Therefore, the sustainability vision of the port needs to be shared by all the stakeholders. 

The Approach
The Port of Antwerp engaged on a stakeholder dialogue process. The stakeholders were involved in the process at an early stage and their involvement was maintained throughout. Representatives of companies and the industry, trade unions, local governments, NGOs, agricultural organizations, transport sectors and institutes involved in educational programs all participated actively in the process. The expectations of the stakeholders regarding the sustainability of the port were identified during a first stakeholder dialogue. The materiality of suggested topics was analysed and subsequently worked out via indicators used in the report. The draft version of the report was discussed with the stakeholders during a second event held for them. After one year the report was published.

To open the stakeholder involvement to a broader range of independent experts, the port and Kauri organised a dialogue for all relevant partners. The objective was to have critical and structural analysis of the first sustainability report by people/institutes who were not previously involved. It would also receive suggestions and feedback on how to improve both the reporting systems and sustainable performance policy the port has in mind.

The Collaborative Advantage
Kauri facilitated the stakeholders’ dialogue by gathering all the experts in order to discuss twelve sustainability topics. Experts from the profit and not-for-profit sector with diverse backgrounds (e.g. environmental, social and financial sectors) were brought together in a 360° approach designed to tackle all the sustainability challenges.
The collaboration aimed to evaluate the decisions made during the whole process and come up with a comprehensive sustainability report for entire region affected. In this, the different entities and sectors, each responsible for their own CSR policy, would have a joint responsibility for the overall sustainability performance. In an open debate with the stakeholders, both the limitations and the challenges were discussed in order to work out a strategy and set goals.

Some of the stakeholders at the Kauri dialogue mentioned that “only” obtaining the GRI C+ label marked a lack of ambition, because other ports already possess an A+ label report. However, all these A+ labelled reports apply to single entities - namely the port authorities. It should be recognised that the innovative approach, working out a sustainability report for an entire area in which several players/sectors join their efforts to report on the overall sustainable performance, has its limits in working out a long term vision and in setting specific goals. 

However, discussing facts and figures among different sectors enables them to set priorities in projects to improve sustainable performance. It also forces sectors to reflect on their own management with regards to specific topics. After all, the biggest challenge is to get all entities in the area actively involved in the process of improvement.

Some of the Results
-      Coherent feedback has been given to the Port of Antwerp on the sustainability vision.
-      Showcases the methodology of cooperation.
  


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